Why use us?
Whether you are a sole trader, SME, or a multi-national, our mission is to take the time and hassle out of organising your business travel and accommodation in the UK and Abroad, so that you can focus on what you do best. We do not have minimum spends, or insist on timebound contracts, as we are determined that our service, responsiveness, continuous improvement and our competitive rates are enough to keep winning your business.
Duty of Care
The most important issue for any business is to take care of their colleagues and never more so than when they are travelling on behalf of your business. With Traveller Tracking, Alerts & Updates, Local Knowledge, Traveller Education and helping you to build your Travel Policy & Procedures, we help ensure your people, your bottom line and your reputation are protected.
We provide you with a personalised choice of travel and booking options via telephone, email, or via a bespoke desktop and smartphone app, where you can also manage your itinerary and integrate with your electronic calendar. Whichever method you choose, we provide 24/7 support, so no matter when you are travelling, you know we are here for you should anything not go to plan, or your needs change mid-itinerary.
As part of a collective that arranges over £4.5bn of travel per annum and a global partnership that with access to excellent rates with airlines, hotels, car rental, rail and ancillary services fulfilled by our global network to be able to fulfil every aspect of your itinerary. We are also able to negotiate bespoke rates on your behalf for volume travel with selected travel providers.
This service is available to you regardless of booking class, for executive lounge access, transfers and luxury chauffer services, security fast-track, hotel and flight upgrades. For those important or urgent times, we can arrange chartered private jets, helicopters, high-end dining and entertainment.
Meetings, Incentives, Conferences, Exhibitions and Hospitality
When you are bringing any number of people together, especially when travelling from different destinations, via different modes of transport and perhaps following different itineraries, the complexity and time to plan and arrange everything can be enormous. With our expertise, we can take away the time and hassle factor, knowing you are getting excellent value from our unparalleled supplier network, ensuring you can focus on making the event a success for you and your attendees. With access to events and hospitality at global events, we can also ensure your employee rewards, downtime or client entertaining makes for a memorable as well as productive experience.
We firmly believe in having the best systems in place to help support our team and our travellers throughout the booking and travelling experience. We offer you a full choice on the level of autonomy from a full concierge service, where we will recommend routing, accommodation and all the ancillaries to make your trip go smoothly, to a full self-booking tool with appropriate policies and authorisations in place, or a combination. Whichever option you choose, we are here to provide advice and you will always have the benefit of 24/7 traveller support via our dedicated out of hours support line. All of our systems are secure and GDPR compliant, so you can be sure we are not exposing your people or organisation’s data.