Why we do what we do 

We never planned to be in the travel business! The ‘inspiration’ was provided by years of travelling for business and pleasure, yet never really finding a company who were consistent and we felt really cared about us – then there’s the frustration of trying to book online with non-existent support when there’s a question or a problem – oh, and when you click the wrong button…. 
 
Having spent many years in business, continuous improvement is a way of life, as is being responsive to customer needs, so we have a real desire to revolutionise (or maybe go back to..) service that really puts the customer first. Oh, and that doesn’t stop as soon as the sale was made! Beverley Travel aim to build a long term relationship so our travellers to come back time and again, we are not just looking for a quick sale, we want to be your go to travel people. 

Protecting your holiday, your money and you are of the utmost concern for us 

Beverley Travel is an Independent travel business, however, we are also ABTA members and part of The Advantage Travel Partnership, which means that whenever you pay us any money, it is held in trust account totally separate to our business funds until all of the travel providers have been paid in full, so your money and your booking is safe with ongoing support. 
 
 
 
 
 
 
 
 
 
 
 

ABTA Protection 

The Financial Protection we provide to you: 
 
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply. 
 
Beverley Travel is a Member of ABTA. When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements. For more information contact ABTA, 30 Park Street, London SE1 9EQ, tel 020 3117 0500 www.abta.com 
 
The above applies to the services offered by Beverley Travel and does not apply to any services supplied by any other company. 

ATOL Protection 

Although many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme, ATOL protection does NOT apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. 
 
If you do not receive an ATOL Certificate with your booking, the booking will not be ATOL protected. If you do receive an ATOL Certificate but not all the parts of your trip are listed on it, those parts not listed will not be ATOL protected. Please see our booking conditions for information. For more information about financial protection and the ATOL Certificate visit the ATOL website. 
 
All holidays/flights/hotels and other travel services shown are subject to availability and the suppliers’ Terms and Conditions. 
 
 
 

Insurance Requirements 

You need to ensure you are adequately insured for your holiday. At Beverley Travel, we highly recommend that you arrange adequate cover for your travel as soon as you confirm your holiday, so that you’re covered for unforeseen circumstances before you even travel. 
 
Please speak to us for more information on how Beverley Travel can help you with your travel insurance or alternatively just click the link below and book online! 
 
 
 

Visas & Entry Requirements 

For up to date information please check www.gov.uk/foreign-travel-advice for the latest government advice. If you would like more in depth advice, or Visa application management services, please be in touch. 

Meet The Team 

 
Karl Douglas 
 
I have been in Managerial and self-employed roles for over 25 years. I am passionate believer in local trade and community and decided to get in to the Travel industry in 2017 to revitalise the personal service aspect of the industry. 
 
I really enjoy taking the time and complexity out of planning Tailor-made holidays and Business itineraries, so my clients can enjoy their trip, knowing we are there to support if needed. 
 
I am so looking forward to opening a completely different Travel Agency concept in Beverley and working with the fantastic team that is coming together. 
 
Jackie Nicholls 
 
I started working in travel in 1975 and 18 of those years were spent travelling the world whilst raising a family. 
 
Since working in Beverley I have built up trust with regular customers ensuring their holidays meet and exceed their expectations and that they return home with a smile. 
 
I welcome this new opportunity at Beverley Travel with excitement and am looking forward to meeting old and new customers. 
 
Vicky Thompson 
 
I have been in the travel industry for the last 19 years with a vast knowledge of the bespoke tailor-made travel market which I would say is my specialist area and certainly my passion. 
 
I love working with world renowned hotels, airlines and tour operators to help create my clients dream holidays which are personal to them. 
 
The new store is not only a breath of fresh air for the travel industry but also the area which I think excites me the most, to be different and stand out. 
 
I love meeting new clients young and old, hearing their story and finding out what they look for in a holiday because everyone is different. 
 
Steph McInnes 
 
I have over 20 years experience in creating and delivering my lovely customers' holidays. 
 
I thrive knowing that I have gone above and beyond! I love tailoring specific and unique holidays to meet and exceed my customers expectations. 
 
I have a feeling 2020 is going to be a fantastic year filled with new and exciting challenges working for Beverley Travel. 
 
Hannah Allison 
 
I have three years experience in the UK holiday park industry, creating caravan and lodge package holidays for lots of wonderful customers. I am delighted to be taking on a new role within the wider travel industry, expanding my knowledge and learning everything possible throughout this new venture! 
 
I can’t wait to start working with the brilliant new team at Beverley Travel, meeting lots of new customers and tailor-making perfect holidays for each individual! 
 
Lucy Thorp 
 
I have over 22 years customer service experience including management, and thrive providing a first class experience for clients of all ages and backgrounds and take pride in going that extra mile. 
 
I love holidaying with my family and my favourite destination so far has to be Mexico ! I love to go to destinations where I can take my family out exploring and trying new experiences and cultures 
 
I am unbelievably excited to be part of the new Beverley Travel Team as I’ve had a passion to get into the travel industry for many years. The new shop is bright and welcoming and our new team are all experts in their field. 2020 is bringing a very exclusive holiday experience to Beverley and I can’t wait for you to come and visit us to book your next holiday. 
 
Elaine Lees 
 
I began travel in 2000 and pride myself on customer service and delivering that dream holiday you've always wanted.  
 
I strive to make your experience start at the moment you walk into Beverley Travel and will go the extra mile to ensure to come back each time. 
 
I am excited to work for this innovative company, and looking forward to seeing customers new and old shortly.  
 
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